Returns & Exchanges
At TrendingCustom, we want you to be completely satisfied with your unique purchase, which is why we offer a 30-day window for returns and exchanges on most items. Please note that since our products are personalized, we can only accept returns for items that arrive damaged or with manufacturing defects.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and a brief explanation of the issue.
Provide Documentation
Attach clear photos of the item showing the defect or the damage incurred during shipping to help us expedite your claim.
Receive Approval
Our team will review your request within 48 hours and provide a return authorization number or confirm your eligibility for a free replacement.
Processing Your Refund
Once your return is processed, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing